Shipping policy

📦 Shipping Policy – Smartdesert

At Smartdesert, we aim to deliver your orders quickly, safely, and hassle-free across the UAE. Please read our shipping policy below:

🚚 Delivery Time

Standard Delivery: 1 – 2 business days within the UAE.
Express Delivery (Selected Areas): 1 – 2 business days.
Orders are processed within 24 hours after confirmation.

💵 Shipping Charges

FREE Delivery on all orders above AED 100.
A flat rate of AED 12 applies to orders below the free shipping threshold.

📍 Delivery Coverage

We deliver all across the United Arab Emirates.
Remote area deliveries may take slightly longer.

📦 Order Tracking

Once shipped, you will receive a tracking number via SMS/Email/WhatsApp.
You can track your order status anytime.

❌ Failed Delivery

If delivery is unsuccessful due to incorrect address or unavailability of the customer, re-delivery charges may apply.

🔄 Returns & Exchanges

Please refer to our Return & Exchange Policy for more details. 📧 Smartdesert1@gmail.com

Buyer Questions & Answers

Smart Desert is your one-stop destination for innovative gadgets, home and kitchen essentials, household items, and toys — all designed to make your life smarter and easier.

Simply browse our products, add your favorites to the cart, and proceed to checkout. You’ll get an order confirmation email once your purchase is complete.

Cash on Delivery (COD)

Don’t worry! Contact our customer support helpline at 03203717389 right away. Depending on the product and situation, we offer exchanges within 7 days of delivery.

Shipping Charges 30 KSA. FREE Shipping Over 100 KSA